A: Sometimes we sell out of styles quickly, so if you are looking to exchange an item and don't want to miss out, we recommend returning your items for a refund and then purchasing what you are looking for right away. We will process your refund within 3-5 days from the arrival of your return at our warehouse. EASY RETURNS
HOW DO I CONTACT YOU?
CAN I ORDER OVER THE PHONE?
A: No problem. Call Monday - Thursday, 10am - 4pm PST, at 541-295-8450.
HOW MUCH IS SHIPPING?
A: Depends on your location and weight of your order. All shipments vary.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A: We push our shippers to do the best they can, as fast as they can. We're still small though. Orders generally ship within 48 hours of being placed, but processing can take up to 3 business days as we don't always ship on FRIDAYS. U.S. orders may ship via USPS Priority Mail and UPS Ground, depending on your location and what was ordered. For U.S. orders, please allow 3 to 7 business days for delivery. International orders ship via USPS and can take 2-3 weeks. We do have a FREE option for orders over $89- that appear in checkout.
DOES GUNSMITH CLOTHING CO. SHIP INTERNATIONALLY?
A: Yes we do, and we do often. These shipments are exclusive to apparel and accessories only.
WHAT IS YOUR RETURN POLICY?
A. We are trying to make returns as easy as possible. There is a link at the bottom left of every screen that can help you to initiate and easy return or just click here: GC EASY RETURNS MAKE SURE TO ENTER THE EMAIL YOU ORDERED WITH. Refunds do not include shipping charges. ZERO returns on final sales items.
WHAT IF I FORGET MY PASSWORD?
A: That's okay, we’ve all done it. Just visit https://gunsmithbrand.com/account/login and click FORGOT PASSWORD. Enter the same email address you used when you signed up, then we’ll send you a link to reset your password, and boom, you're all set.
HOW DO I UNSUBSCRIBE FROM THE MAILING LIST?
A: Tired of hearing from the Gunsmith Clothing Co. Crew? Although that's hard to believe, you can simply click on the “Unsubscribe” link on the bottom of any of our emails. If that doesn’t work, please email us at INFO@ERA3.com.
DO I NEED TO CREATE AN ACCOUNT WITH GUNSMITH CLOTHING CO.?
A: No, but you definitely should! Having an account with Gunsmith Clothing Co. will make it much easier to place future orders, view order status, track shipments and more. But no...you don't have to. But you should.
HOW DO I KNOW WHAT SIZES TO ORDER?
A: Hopefully this helps
|Mens Body Length||27.5 - 28||28.5 - 29||29.5 - 30||30.5 - 31||31.5 - 32|
|Mens Chest||36 - 36||39 - 41||42 - 44||45 - 48||49 - 52|
|Women Body Length||25.375 - 26.5||26 - 27||26.5 - 27.5||27 - 28.5||27.5 - 28.5|
|Women Chest||29.5 - 32.5||31.5 - 34.5||33.5 - 36.5||36.5 - 39.5||39.5 - 42.5|
HOW SHOULD I CARE FOR THE CLOTHING ITEMS I BUY FROM GUNSMITH CLOTHING CO.?
A: Always wash in cold water, hang dry or tumble dry on the lowest possible setting, never iron over imagery. Try to avoid large packs of wolves. That's about it.
We completely stand behind the quality and performance of all our products. Items with defects in materials or workmanship will be replaced or repaired at the discretion of Gunsmith Clothing Co. Product damaged through wear and tear, misuse, or neglect are not eligible for return.
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